s.sunil s.sunil (Saad Sunil)

s.sunil s.sunil (Saad Sunil)

bold.pro

Bengaluru, India

Profile summary

Accomplished datacenter operation engineer with 9 years of progressive experience in IT infrastructure and system administration across 4 organizations. Track record of maintaining 99.9% application uptime while directing server storage, switch activities, and hardware upgrades. Certified in CDCTP, MCSE, and MS Exchange Server, bringing expertise in Windows, Linux, and network management.

Career highlights

Datacenter Operations: Directs server storage, switch activities, and data center operations while maintaining a 99.9% application uptime and coordinating hardware upgrades.

Infrastructure Management: Managed IT infrastructure and network systems across the organization while directing problem resolution activities and coordinating projects with suppliers and contractors.

System Administration: Administers Windows systems using PowerShell and Active Directory for user management and diagnoses issues on Red Hat Linux servers.

Professional Certification: Holds the CDCTP Certified AI Driven Datacenter credential along with MCSE and MS Exchange Server certifications.

Key skills

TechnicalWindows and Linux management
ProfessionalData center management Hypervisor administration Server and storage management System deployment Performance monitoring System performance analysis Remote server management DNS and DHCP configuration Email system management Data center layout Asset management DC Track & Fiddler Exchange server administration Data Center Operations Infrastructure Management Vendor Coordination Hardware Upgrades Server Storage Switch Activities

Professional experience

Datacenter Operation EngineerMar 2022 - Present
HCL TechBangalore, India

Directs server storage, switch activities, and data center operations while maintaining a 99.9% application uptime. Coordinates hardware upgrades, virtualization strategies, and system maintenance across multiple platforms.

  • Maintains data center security standards and best practices for system management across all facilities.
  • Administers Windows systems using PowerShell and Active Directory for user management.
  • Diagnoses issues on Red Hat Linux servers to restore functionality.
  • Commissions new setups through racking equipment, cabling, and OS installation.
  • Analyzes system logs to identify potential issues.
Technical Support EngineerJul 2020 - Mar 2022
Concentrix India Private LimitedBangalore, India
IT AdminJul 2018 - Jun 2020
Cranes Software International LtdBangalore, India
System EngineerApr 2017 - Jun 2018
Prime CareBangalore, India

Directed organization-wide infrastructure and network systems, overseeing technical problem resolution and managing vendor relationships for project delivery.

  • Troubleshot inbound and outbound mail flow across all versions of Exchange servers while configuring email settings and resolving issues within Exchange Online.
  • Reviewed security vulnerability alerts and implemented measures to mitigate risks alongside administering DNS and DHCP configurations.
  • Maintained and troubleshot workstations, laptops, and CCTV systems while tracking requests for help desk tickets using ServiceNow or JIRA.

Education

Bachelor of ComputingMar 2012
Alagappa University, Rayalaseema
  • GPA: 65.6%

Certifications

CDCTP (Certified AI-Driven Datacenter)Certified AI-Driven Datacenter
MCSE, MS Exchange Server CertifiedMCSE